(last updated March 2020)
1.2 Mini Lingos’ promise:
We will always store any personal details securely
We will only hold personal information for as long as necessary
We will tell parents/carers how we are using information about them; and when they ask us to stop using their data, we will do so promptly
We will only contact parents/carers in the ways they wish
2.0 How we collect information
2.1 We collect information when parents/carers:
Telephone us, email us, sign up for classes or visit our website to make an enquiry
Register for our activity camps
Post messages on our social media sites
Participate in parent/carer surveys providing us with information about themselves and their children
Give permission to take photos/video footage of their child in a Mini Lingos class
2.2 Most personal information collected by Mini Lingos has been collected as parents/carers have consented for us to have this information. This information enables Mini Lingos to gather feedback about the classes, communicate with parents/carers about interesting and/or relevant articles and plans for which they may find of interest and at times, to thank parents/carers for their support and interest for Mini Lingos classes.
3.0 What we do to keep your information safe and who has access to it
3.1 We place great importance on the security of personal information. We will always take appropriate precautions to protect it and will ensure only Mini Lingos staff have access to the information.
3.2 For the purposes of the Data Protection Legislation, we are the controller of the personal data you provide to us (in the DPA this is referred to as a “data controller”) and as a controller we use (or ‘process’) the personal data we hold on you in accordance with this Privacy Notice.
3.3 If you need to contact us in connection with our processing of your personal data, then you can do so at firstname.lastname@example.org
4.0 How we use your personal data – matters which require your consent
4.1 At times, we may like to use the personal data you provide to us for a variety of different purposes. For certain of these purposes it is a requirement for us to obtain prior consent from the parent/carer. These are as follows:
(a) where we would like to use testimonials and statistics about our classes on our website and other social media sites
(b) where we would like to use photos or videos taken of a child for promotional materials; or
(c) where we have exciting new products/services/activities which we think will be of interest to you.
We will of course always obtain prior consent to use your details in any of the above.
5.0 Withdrawing your consent
5.1 You may at any time withdraw the specific consent you give to our processing your personal data for those purposes set out in section 4.1 above. If any parent/carer has any issues in connection with this process then please do not hesitate to contact us using the details set out above.
6.0 Who receives the personal data you provide to us
6.1 As set out in this Privacy Notice, we do not share your personal data with any third party that is not connected to us.
7.0 Why should you provide us with personal data?
7.1 Your personal data belongs to you and your family and we would like you to be comfortable with the level of information you disclose to us: you do not have to provide us with any personal data if you do not wish to do so.
8.0 How long we will hold your personal data for
8.1 We will only hold your personal data for so long as is necessary for us to do so, however because this depends in each case on how each of our customers interact with us, we keep the length of time that we hold your personal data for under continual review. To do this we regularly review the personal data we hold and which of our customers are still attending Mini Lingos classes. Where we no longer need to process your personal data for the purposes set out in this Privacy Notice then we will delete your personal data from our system. For example, if your child no longer attends Mini Lingos classes and has not attended for a long period of time.
9.0 How to make a complaint
9.1. If you wish to make a complaint about how we hold or use your data, please contact us by emailing email@example.com